Why am I having disconnection issues?
If you are having disconnection issues, please follow these troubleshooting steps: Please contact your Internet Service Provider or cable company and check your internet speed, plus specifically ask them for packet lost issues. If that doesn’t work, try adding an Ethernet cord to connect directly from your router to your desktop/laptop. Finally, if you’re still having problems, update all network drivers on your computer. If the issue persists, please send a screenshot and all relevant details such as screen name, TID #, hand ID # , table #, and date/time by email to email@example.com so we can further investigate.