Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we'll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes only.
Bitcoin exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we'll display the current exchange rate for Bitcoin. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the Bitcoin address, we will hold the exchange rate for 15 minutes only.
We recommend Bitcoin.com as a Bitcoin wallet or you can email Customer Support with your location. A member of our crypto team will be able to suggest some options that work in your region.
While you are free to use whichever wallet you choose, many of our players prefer using Coinmama. Fortunately, Coinmama is available in most countries around the world. You can visit coinmama.com for more information.
We recommend Metamask as an Ethereum wallet or you can email us at Customer Support for additional suggestions. A member of our crypto team will be able to offer some options that work.
We recommend Coinomi as a Litecoin wallet or you can email Customer Support with your location. A member of our crypto team will be able to suggest some options that work in your region.
Below are the steps to check on the status of a Bitcoin deposit or withdrawal. First, here is an example of a failed or non-completed Bitcoin deposit: You will have already been given the Bitcoin address when you made the deposit at Americas Cardroom. This is where you are sending the funds to. Go here. Click on the magnifying glass and paste the Bitcoin address. Click the BTC Address, not BCH Bitcoin Cash As you can see, there are zero transactions for the address you inputted. This means one of two things. 1. You requested the address from Americas Cardroom by hitting deposit but never sent the funds. 2. There could be something wrong with the process, like you used the wrong address. Please check with your wallet if this is the case Now, here’s an example of a successful Bitcoin deposit: Again, go to here. Click on the magnifying glass and paste the Bitcoin address. Click the BTC Address, not BCH Bitcoin Cash You can see there was one transaction and the address it was sent to. Scroll down to Transactions. You will see that this transaction has one confirmation. This means one miner from the blockchain has confirmed this transaction to be real. Note you will need up to seven confirmations before the money is in your poker account. The process usually takes 15 to 50 minutes. Note if you see there are seven confirmation and the money is not in your account, contact Customer Service. If you want to double check the amount you sent, click here on the Bitcoin amount and it will show it in dollars. Finally, for a Bitcoin withdrawal, you will have received the address from your wallet. Go here. Click on the magnifying glass and paste the Bitcoin address. Click the BTC Address, not BCH Bitcoin Cash. You will see the number of transactions and confirmations. Note the average time is under one hour for the Bitcoin to be sent to your wallet.
Our program makes sure every player is of legal age and also gives you the option to self-exclude for a time period from our tables, sportsbook or casino.
