Below are the steps to check on the status of a Bitcoin deposit or withdrawal.
First, here is an example of a failed or non-completed Bitcoin deposit:
You will have already been given the Bitcoin address when you made the deposit at Americas Cardroom. This is where you are sending the funds to. Go to https://www.blockchain.com/ . Click on the magnifying glass and paste the Bitcoin address.
Make sure to click the BTC Address, not BCH Bitcoin Cash. As you can see, there are zero transactions for the address you inputted. This means one of two things.
- You requested the address from Americas Cardroom by hitting deposit but never sent the funds.
- There could be something wrong with the process, like you used the wrong address. Please check with your wallet if this is the case.
Now, here’s an example of a successful Bitcoin deposit:
Again, go to Blockchain.com. Click on the magnifying glass and paste the Bitcoin address. Click the BTC Address, not BCH Bitcoin Cash
You can see there was one transaction and the address it was sent to. Scroll down to Transactions. You will see that this transaction has one confirmation.
This means one miner from the blockchain has confirmed this transaction to be real. Note you will need up to seven confirmations before the money is in your poker account. The process usually takes 15 to 50 minutes. Note if you see there are seven confirmation and the money is not in your account, contact Customer Service.
If you want to double check the amount you sent, click here on the Bitcoin amount and it will show it in dollars.
Finally, for a Bitcoin withdrawal, you will have received the address from your wallet. Go to Blockchain.com. Click on the magnifying glass and paste the Bitcoin address. Click the BTC Address, not BCH Bitcoin Cash. You will see the number of transactions and confirmations. Note there is a 24-hour minimum for the Bitcoin to be sent to your wallet.