Frequently Asked Questions

I want to raise my withdrawal limits, can I?

Withdrawal limits depend on your history and the banking option you use. Although you can’t increase your withdrawal limits, you can view them so you know what to expect. From the lobby, click on ‘My Account’ Choose ‘Withdraw’ You can browse your various limits by clicking on each available withdrawal option.

Can I request a withdrawal to my credit card?

Unfortunately, no. You can’t withdraw funds back to your credit card. But there are several other withdrawal methods available. Head to the Cashier to find the ones available in your region.

How do I request a paper check or bank draft?

1.Click My Account at the top right of the client. 2. Then, click the Withdraw button. 3. Select the Paper Check option. 4. Enter the amount you want to withdraw. Remember the minimum is $100 and the maximum is $3,000. Always make sure to confirm the home address listed. You can receive a free check […]

How do I make a cryptocurrency withdrawal?

Steps to Withdraw Cryptocurrency Click My Account at the top right of the client. Then click on the Withdraw button and choose cryptos when the option appears. On the next screen you’ll be able to browse all our available cryptocurrency options, including Bitcoin, Litecoin, Ether, Dash, and dozens of others.  Just click on your preferred […]

How do I withdraw funds with Payz?

To withdraw funds with Payz: Click the My Account button located on the top right-hand side of the lobby in the poker client. Then click on the Withdraw button and choose Payz when the option appears. Enter the amount you wish to withdraw. If you’re withdrawing with Payz for the first time, you’ll need to […]

How do I make a Person 2 Person withdrawal?

Making a Person 2 Person withdrawal is easy. Click My Account at the top right of the client. Then, click the Withdraw button. Next, choose Money Transfer. On the next screen, enter the amount. The minimum is $100 and the maximum is $350. Heads up! You’ll see the fee reflected at the bottom. Next, scroll […]