Each tournament ticket is listed with an expiration date in the poker client, so please make sure to use it while it’s still valid. Remember, a tourney ticket is only for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for. If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.
Unfortunately, they can’t be changed for cash or anything else. Venom tickets will remain in your account until the next Venom rolls around. Feel free to use them then.
Venom tickets expire after one year. If you want to exchange your Venom ticket with another player on the Winning Poker Network, please send an email to firstname.lastname@example.org and have the other player do the same. The email should include each player’s table name. Please note that only Venom tickets valued at $2500+150 can be exchanged.