How do I report a bot?

2022-02-14T20:06:23+00:00Categories: Security|Tags: , |

If you have concerns about a specific player, please complete our Security Form and our team will investigate. Please note that it generally takes between 24 to 72 hours to get a resolution after we open a case, but our investigation may be extended in some circumstances.

How can I report an abusive player?

2021-12-23T19:49:55+00:00Categories: Terms & Conditions|Tags: , , |

You can report abusive behavior, which includes swearing, racism, sexism and harassment, by emailing support at support@winningpokernetwork.com. Please include your email, username of the abusive player, a screenshot of the chat, and any other info that could help us look into this matter. You can also report game misconduct through our security form here.

How do I report bots?

2021-12-23T18:49:24+00:00Categories: Security|Tags: , , |

Just provide us with these details and we’ll investigate, email support at support@winningpokernetwork.com: Your email: Nickname of suspicious player: Reason for your concern (suspected bot/collusion/game misconduct/other): Hand number: Any other comments that could help our investigation:

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