I’m having difficulty sending a P2P transfer. What should I do?
If you are attempting to send a P2P transfer and have issues, please contact support@winningpokernetwork.com from your registered email address.
I’m expecting a P2P transfer, but I haven’t received it. What should I do?
If you haven’t received your P2P transfer, you’ll need to contact the sender. If they have concerns the sender will need to contact us directly by emailing support@winningpokernetwork.com.
Are there any restrictions for Player to Player (P2P) transfers on new accounts?
For security, new accounts cannot send or receive money via P2P transfer for the first 24 hours after they are created.
Can I withdraw funds from a P2P transfer?
You must wait 72 hours after the transfer and generate at least 10% rake revenue of the amount of the transfer before cashing out. Once the 10% has cleared, you may request a payout.
Am I eligible to receive a first time deposit bonus with a P2P transfer?
Yes! If you are receiving your first deposit from a friend or contact, you are eligible to receive our Welcome Bonus. In this case, make sure you contact support to let them know so they can activate your bonus. Our Welcome Package gives you a 100% First Deposit Bonus up to $2,000.
How long do Player to Player transfers take?
On average, player-to-player transfers take 10 minutes. On some occasions, player-to-player transfers can take upwards of 2 hours if there is a high volume of transfers being requested.
What are the limits for Player to Player transfers?
P2P limits may vary from account to account. You can see your current limits in the P2P Transfer Tab in your account. You can request a limit increase on your Player to Player Transfer: Go to the poker client Click on My Account Then click P2P Transfers Finally go to the Limit Request Tab
What are the fees for Player to Player transfers?
We do not charge any fees for Player to Player transfers.
How do I make a Person 2 Person withdrawal?
Making a Person 2 Person withdrawal is easy. 1. Click My Account at the bottom right of the client. 2. Then, click the Withdraw button. 3. Next, choose Money Transfer. 4. On the next screen, enter the amount. The minimum is $100 and the maximum is $350. • Heads up! You’ll see the fee reflected at the bottom. 5. Next, scroll down and review your Receiver Information. Remember, your 6. ID must match the name and address listed here. 7. If everything looks good, check the confirmation box and click Confirm. That’s it. You’ll have your money soon
Why hasn’t my Player to Player transfer arrived?
Ordinarily Player to Player transfers take from 15 to 20 minutes to be approved, as all transfers are subject to review. If it’s been more than 20 minutes please send an email to support@winningpokernetwork.com and our support staff will look into this for you. Keep in mind that when sending a transfer, you need the recipient's table name rather than user name for the transfer to be approved. If you’re waiting to receive a transfer, keep in mind that for privacy and security reasons, only the sender can ask for information about a Player To Player transfer. Kindly ask the sender to contact us and we will gladly look into this further.
Our program makes sure every player is of legal age and also gives you the option to self-exclude for a time period from our tables, sportsbook or casino.