Frequently Asked Questions

Why is my crypto deposit taking so long?

For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using Bitcoin, you can visit Blockchain.com to see how many miners have confirmed your transactions. We require seven confirmations before processing a bitcoin transaction. If you have any other issues […]

How long do Person to Person deposits take?

Person to Person deposits are generally processed within 8 hours.  Please note it might take longer (up to 72 business hours) depending on the processing office’s business hours and the number of transactions they need to process.

What are the fees for Person to Person deposits with Person to Person?

Although we don’t charge any fees for Person to Person deposits, the service provider does charge a processing fee, which varies based on the size of the transfer. The good news is that if your deposit is more than $100, we can cover the fees as long as you process everything from the poker app.

How long do Payz deposits take?

Most Payz deposits are approved within minutes. Please note it might take longer (up to 8 business hours) depending on the number of transactions your service provider needs to process.