How do I deposit using Bitcoin or another cryptocurrency?

2022-07-28T17:47:38+00:00Categories: How to Deposit|Tags: , , |

Here are the steps to deposit using Bitcoin or another cryptocurrency: Go to the poker client and click “Deposit’’ on the bottom right. To deposit with Bitcoin, click on the ‘‘Bitcoin’’ button. Enter the amount you want to deposit in USD, taking the minimum and maximum amounts into consideration. Also, enter the promo code if you have one. You will receive a warning to check with your wallet that your funds are originating with Bitcoin and not Bitcoin Cash. If the currencies don’t match, it will lead to a permanent loss of funds. Next click ‘‘Get Address’’, which is a unique Bitcoin address that can only be used one time. If you use this address a second time for a deposit, you could lose the funds. When you click ‘‘Get Address’’ you will see the amount in Bitcoin you are sending. Scan the QR Code or copy and paste the address into your wallet. Once you send the funds, it usually takes 15-45 minutes. If you want to choose a crypto other than Bitcoin, click on ‘‘Deposit’’ from the poker client, then ‘‘Cryptos” and search for the crypto of your choice. The rest of the instructions above are the same.

How long do I have to wait after my deposit before I can withdraw?

2022-07-29T21:08:40+00:00Categories: Withdrawal Other Information|Tags: , , |

You need to wait at least 72 hours before requesting a payout. Our Security Department reviews all payouts and your account also needs to be certified before cashing out. In addition, your account must generate a minimum rake before the system will allow you to cash out. This applies to player-to-player transfers as well.

What should I do if I sent the wrong amount using Moneygram or RIA?

2022-05-26T17:19:38+00:00Categories: Deposit Issues|Tags: , , , |

MoneyGram deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount. If it has been less than 48 hours, please email us at support@winningpokernetwork.com with a picture of the receipt showing the sender's name, receiver's name and the control number. Be sure to write to us from your registered email address. If you sent your funds more than 48 hours ago, you’ll need to cancel the deposit request and process a new deposit for the correct amount.

I sent the incorrect amount of crypto and it’s more than $10. What should I do?

2022-05-25T20:15:38+00:00Categories: Deposit Issues|Tags: , , |

You should wait patiently for your transaction to be processed.  For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using Bitcoin, you can visit Blockchain.com to see how many miners have confirmed your transactions. We require seven confirmations before processing a bitcoin transaction.

Why hasn’t my eWallet deposit been credited to my poker account?

2022-05-25T19:59:50+00:00Categories: Deposit Issues|Tags: , , |

If the funds from your eWallet have been deducted and you don’t see the amount reflected in your poker balance then you’ll need to contact us.  Please email support@winningpokernetwork.com from the address that’s registered on your account. Be sure to include a description of your issue, your player nickname, the site you are playing on, and a screenshot of the transaction as it appears in your eWallet.

Why is my crypto deposit taking so long?

2022-05-25T19:47:07+00:00Categories: Deposit Issues|Tags: , , |

For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using Bitcoin, you can visit Blockchain.com to see how many miners have confirmed your transactions. We require seven confirmations before processing a bitcoin transaction. If you have any other issues please contact support@winningpokernetwork.com from your registered email address.

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