Frequently Asked Questions

What are the limits for Bitcoin Cash, Ethereum, and Litecoin?

These are the minimum and maximum deposit amounts for Bitcoin Cash, Ethereum, and Litecoin: Minimum Single Deposit: $10 Maximum Single Deposit: $25,000 For your convenience, there are no restrictions on the number of deposits you can make with Bitcoin Cash, Ethereum, and Litecoin.

How do I make a cryptocurrency withdrawal?

Steps to Withdraw Cryptocurrency Click My Account at the top right of the client. Then click on the Withdraw button and choose cryptos when the option appears. On the next screen you’ll be able to browse all our available cryptocurrency options, including Bitcoin, Litecoin, Ether, Dash, and dozens of others.  Just click on your preferred […]

What is the exchange rate for Cryptocurrencies?

Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we’ll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes […]