Frequently Asked Questions

Can I self-exclude myself just from your Poker section?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your Poker access. Please note that if you choose to permanently disable your Poker access, there is no way to reverse the process. This is due to our Responsible Gaming policies.  

Can I get self-exclusion from sports betting?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your sportsbook access. Please note that if you choose to permanently disable your sportsbook access, there is no way to reverse the process. This is due to our Responsible Gaming policies.

How do I close my account?

If you wish to close your account, please email Customer Support from the registered email address we have on file. When you send your request, please add your username and let us know if you want a temporary or permanent closure. Requests for temporary account closures should also let us know how long you want […]