Frequently Asked Questions

I haven’t received the check I requested. What should I do?

Free checks typically take 6–8 weeks to arrive and FedEx checks ($65 fee) take 7-15 business days to arrive. If it’s already been 8 weeks since you requested your paper check or 15 days since you requested your FedEx check then please email support@winningpokernetwork.com . Be sure to include your player nickname, email registered to […]

What should I do if I can’t cash my check?

If you’re having trouble cashing your check, we can return the funds to your account.  But first we’ll need a letter from your bank explaining why you can’t cash the check, or you’ll need to send us a picture of the check with the word voided written across the front.  You can email either of […]

How do I request a paper check or bank draft?

1.Click My Account at the top right of the client. 2. Then, click the Withdraw button. 3. Select the Paper Check option. 4. Enter the amount you want to withdraw. Remember the minimum is $100 and the maximum is $3,000. Always make sure to confirm the home address listed. You can receive a free check […]