Can I request a withdrawal to my credit card?
Unfortunately, no. You can’t withdraw funds back to your credit card. But there are several other withdrawal methods available. Head to the Cashier to find the ones available in your region.
How do I delete a credit card from my account?
It's easy to delete a credit card from your account. From the lobby click the red Deposit button. Next click Account to view your credit cards. Now find the card you wish to remove and click delete. It's that simple.
Is there a limit for credit card transactions?
Credit card transaction limits vary from player to player and region to region. Although we cannot provide exact limits here, you can visit the cashier to view your minimum and maximum deposit amounts. Just click on the deposit button, which is located in the bottom right corner of the lobby, and choose credit card as your banking option.
How long does a credit card refund take?
Credit card refunds can take up to 90 days to be reflected on your account and depend on your card issuer. It's a good idea to check directly with your credit card company to learn about refund timelines.
How do I deposit with a credit card?
Here are the steps to make a deposit with a credit card: First, click My Account at the bottom right of the poker client. Then, click the Deposit button. The next screen asks which deposit method you want to use. Select the Credit Cards option. If you’ve made a credit card deposit before, you will see the card or cards you entered. If you’ve never made a deposit before, click Add New Card. Then fill out the information and click Save. You can now select the card you want to use. Add the amount you want to deposit. Note: There is a minimum and maximum amount. If you are using a Visa card, there will be a 10% fee charged. To avoid this fee, use Amex, MasterCard, Discover or a cryptocurrency. Enter a promo code if you have one. Finally hit the Deposit button. Note if there’s any problem with your deposit, please contact our customer service department.
Our program makes sure every player is of legal age and also gives you the option to self-exclude for a time period from our tables, sportsbook or casino.