Why hasn’t my eWallet deposit been credited to my poker account?

2022-05-25T19:59:50+00:00Categories: Deposit Issues|Tags: , , |

If the funds from your eWallet have been deducted and you don’t see the amount reflected in your poker balance then you’ll need to contact us.  Please email support@winningpokernetwork.com from the address that’s registered on your account. Be sure to include a description of your issue, your player nickname, the site you are playing on, and a screenshot of the transaction as it appears in your eWallet.

How can I fix issues with my casino balance?

2022-07-29T18:27:31+00:00Categories: Classic Casino|Tags: , , |

To resolve your issue, we recommend transferring the funds back to your balance, which you can do by clicking on the $ symbol. Try visiting the same game you were playing and see if the funds are still available.  Then click on the $ symbol on the menu to withdraw funds from the casino.  The money should return to your balance. If these steps don't work, then kindly contact Customer Support.

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