Frequently Asked Questions

How do I close my account?

If you wish to close your account, please email Customer Support from the registered email address we have on file.

  • When you send your request, please add your username and let us know if you want a temporary or permanent closure.
  • Requests for temporary account closures should also let us know how long you want your account closed for.
  • Keep in mind that permanent account closures are final. You won’t be able to reopen your account or create a new account under any circumstance after your account is closed permanently.