Frequently Asked Questions

What happens if my tournament ticket expired?

Each tournament ticket is listed with an expiration date in the poker client, so please make sure to use it while it’s still valid.

Remember, a tourney ticket is only for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for. 

If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.