If you lost your check or wish to cancel a check that’s listed as “processing”, you’ll need to pay a $250 fee. This amount must be available in your poker account before we begin the process of stopping your check. If you wish to cancel your check and agree to pay this fee, then please contact firstname.lastname@example.org from your registered email address to proceed.
If the status of your check is “pending” then you can cancel it for free from the poker client. Go to My Account Click Withdrawal Finally click on your account icon located above your balance and then click ''My History''. If the status of your check is ''Processing'' then your payment has already been sent to your address via a third party service. To cancel a payment that is “Processing”, we would need to manually intervene and a $250 fee will apply. Please contact email@example.com from your registered email address if you wish to cancel a check that’s “Processing”. Please note that the $250 must be in your account before we proceed.
You can do this right from the poker client. Log in to your poker account Click on the ‘My Account’ page on the bottom right Then click on ‘Withdrawal’ Then ‘Account’ Then ‘History’ Click on the ‘Pending Withdrawal’ Finally, click ‘Cancel’. That’s it, your payout request has been cancelled and the money has been credited back to your poker balance.