We’ll email our sports department and look into this for you. Can you tell us your username, Ticket ID of your bet, and exactly what went wrong? Our Security department will review it and let you know of any corrections within 48 hours.
To block sports betting on your account, please email firstname.lastname@example.org your request from your registered email address. If you would like to self-exclude from sports betting for a specific period of time, please provide the dates. You can then contact us after this time period expires if you want your sports betting feature enabled again. Please note that if you want permanent self-exclusion, it can’t be undone in the future.