Where can I find Terms and Conditions?
You can find all our Terms and Conditions here: Americas Cardroom here Black Chip Poker here True Poker here Ya Poker here
How can I report an abusive player?
You can report abusive behavior, which includes swearing, racism, sexism and harassment, by emailing support at support@winningpokernetwork.com. Please include your email, username of the abusive player, a screenshot of the chat, and any other info that could help us look into this matter. You can also report game misconduct through our security form here.
Can I play at the same table as a friend?
At WPN we take pride for ensuring gameplay integrity. Therefore, we recommend that you don’t play on the same Cash Tables, Tournaments, Sit & Go’s or Jackpot Poker with anyone you know. Also, playing from the same IP location as someone you know is strictly prohibited. We are constantly monitoring the action on our tables and if we find any player colluding or attempting to collude with another user, we are entitled to take any action we see fit. This includes immediately blocking access to the games, terminating such player’s account(s) and seizing all monies held in any WPN account(s). We also have the right to recover payments mistakenly made or induced by fraudulent conduct.
What countries are banned from your platform?
Which Winning Poker Network skin are you playing on?If Americas Cardroom: The countries that are currently banned on Americas Cardroom are Australia, France, French Guyana, Guadeloupe, Israel, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Netherlands and Netherlands Territories, Sweden and Turkey.If Black Chip Poker: The countries that are currently banned on Black Chip Poker are Australia, France, French Guyana, Guadeloupe, Israel, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Netherlands and Netherlands Territories, Sweden and Turkey.If Ya Poker: The countries that are currently banned on Ya Poker are Australia, France, French Guyana, Guadeloupe, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Netherlands and Netherlands Territories, Turkey and United States.If True Poker: The countries that are currently banned on True Poker are Australia, France, French Guyana, Guadeloupe, Israel, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Sweden, Netherlands and Netherlands Territories, Turkey and Venezuela.If Poker King: The countries that are currently banned on Poker King are Australia, Afghanistan, Albania, Belgium, Bulgaria, Dutch West Indies, France and French Territories, Guam, Greece, Israel, Netherlands and Netherlands Territories, Portugal, Spain and Spanish Territories, Sweden, and United States.
Do you have responsible gaming policies in place?
We take responsible gaming very seriously and always look out for our players to make sure no one gets in over their heads. To see our full Responsible Gaming Policies click here.
Our program makes sure every player is of legal age and also gives you the option to self-exclude for a time period from our tables, sportsbook or casino.