Frequently Asked Questions

Tickets

How to use tourney tickets?

It’s easy to use your tourney ticket. First, go to My Account. Then, click Ticket Manager. There, you’ll see all your available tickets, along with their expiry dates. Remember, tourney tickets only work for tourneys of that exact buy-in amount, or for the tournament they’re designated for. And they can’t be exchanged for tournament bucks or combined with other tickets. If you win a ticket or seat to a tournament and you unregister from that tournament you will receive a tournament ticket of the same value. Tournament tickets cannot be unregistered for cash.

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March 1, 2023

Why can’t I use my tournament ticket?

Your tourney ticket could be expired, which you can check by looking in the poker client. Remember, your ticket also can only be used for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.

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May 24, 2022

What happens if my tournament ticket expired?

Each tournament ticket is listed with an expiration date in the poker client, so please make sure to use it while it’s still valid. Remember, a tourney ticket is only for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.

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May 23, 2022

Do Venom tickets expire?

Venom tickets expire after one year. If you want to exchange your Venom ticket with another player on the Winning Poker Network, please send an email to tickettrade@winningpokernetwork.com and have the other player do the same. The email should include each player’s table name.  Please note that only Venom tickets valued at $2500+150 can be exchanged. 

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August 5, 2021

How do I find a tourney ticket?

It’s easy to find your tournament ticket(s). In the software, click My Account in the menu bar. Then click Ticket Manager. You’ll find your available tickets right there.

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August 5, 2021

Where can I find my Beast ticket?

To see if you won a Beast ticket, simply go to the Poker Client Click on ‘leaderboard’ under the Beast section. Tickets are credited into accounts by the end of every Monday. Find yours by going to “My Account” at the top of the client and then choose ”Ticket Manager”.  

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August 5, 2021