Why can’t I use my tournament ticket?

2022-05-24T14:32:29+00:00Categories: Tickets|Tags: , , |

Your tourney ticket could be expired, which you can check by looking in the poker client. Remember, your ticket also can only be used for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.

What happens if my tournament ticket expired?

2022-05-23T22:16:20+00:00Categories: Tickets|Tags: , , |

Each tournament ticket is listed with an expiration date in the poker client, so please make sure to use it while it’s still valid. Remember, a tourney ticket is only for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an error message when attempting to use it, then restart the poker client. If it still doesn’t work, please contact customer support.

How can I register for a poker tournament?

2022-05-23T17:27:30+00:00Categories: Games|Tags: , |

1. Go to the poker lobby and click on the Tourney Tab. 2. Next, browse the list of events and double-click on a tournament that is either listed as registering or in late registration. 3. Finally, click the red Register button to join the tournament. Don't forget to check the buy-in and ensure you have enough money to cover the cost.

How do I allow (or not allow) the Run it Twice feature?

2022-03-23T19:32:41+00:00Categories: Tables Features|Tags: , |

If you want to enable the Run it Twice feature at all tables when it’s available, simply follow these steps: Go to the poker client Click “Settings” Click “Run it Twice” Check the box “Always Run it Twice” Alternatively, if you want Run it Twice to always be disabled, check the box “Never Run it Twice”. If neither box is checked, the option to Run it Twice will pop up at an individual table when applicable. Click “Yes” if you want to or “No” (or wait 5 seconds) if you don’t.  More info on Run it Twice here.

Can I play on my Chromebook?

2021-12-23T18:12:59+00:00Categories: Mobile|Tags: , |

Chromebook users can access all our mobile gaming options. That means you can visit our three casinos and sportsbook or play Jackpot Poker.  Our full range of tournaments and cash games are only available on Macs and PCs at this time.

Can I play using my mobile device?

2021-12-23T18:10:23+00:00Categories: Mobile|Tags: , |

While our full range of tournaments and cash games are only available on Macs and PCs at this time, you can play Blitz Poker, Jackpot Poker, and Cyclone on your mobile. Our mobile platform also features sports betting, slot machines, table games, and live dealer blackjack. To access our mobile games just visit from your smartphone or tablet. Americas Cardroom here Black Chip Poker here True Poker here Ya Poker here  

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