Frequently Asked Questions

Bitcoin & Cryptocurrencies

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit Blockchair.com to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount credited to your account will be based on the amount reported on the blockchain. In case of any discrepancies in the deposited amount, please contact support@winningpokernetwork.com with your crypto address and the deposited amount for further assistance. Remember to use Blockchair.com to track your

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June 28, 2023

How do I check the status of a Crypto deposit or withdrawal?

Steps to Check the Status of a Crypto Deposit or Withdrawal Obtain the address: Use the crypto address from the ACR cashier or your wallet (for withdrawals). Visit Blockchair.com: Navigate to the website. Search for the address: Click on the magnifying glass and paste the crypto address. Search and select the appropriate result for the specific cryptocurrency used. Case 1: Zero transactions reflected for the inputted address This could mean either: You requested the address from ACR but never sent the funds. There may be an issue with the process, such as using the wrong address or your wallet

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June 28, 2023

How do crypto fees work?

Crypto Miner’s Fee and Deposits When depositing Crypto, be aware that there is a miner’s fee associated with the transaction. While this fee is generally quite inexpensive, it is still a necessary addition to cover the cost of processing the transaction on the blockchain. The miner’s fee is just a fraction of what you would typically pay for other payment options, such as international bank transfers. However, when sending Crypto, you need to include the miner’s fee on top of the amount you want your recipient to receive. It’s important to note that the miner’s fee may vary depending

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June 28, 2023

What are the limits for Crypto?

Minimum and Maximum Deposit Amounts for Crypto Minimum Single Deposit: $10 Maximum Single Deposit: $25,000 For your convenience, there are no restrictions on the number of deposits you can make with crypto. This allows for flexibility in managing your funds and transactions.

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June 28, 2023

I sent the incorrect amount of cryptocurrency, and it was less than the minimum deposit amount of $10. What should I do?

Crypto Deposit Confirmation and Processing The system will process your crypto deposit as soon as it has been confirmed. For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s current demand. If you have the crypto address used for the deposit, you can visit Blockchair.com to check the number of miner confirmations for your transaction. Our system requires seven confirmations before processing a crypto transaction. Please keep in mind that the time it takes for miners to confirm your transaction may vary due to network conditions

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May 25, 2022