Frequently Asked Questions

Deposits

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit Blockchair.com to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount credited to your account will be based on the amount reported on the blockchain. In case of any discrepancies in the deposited amount, please contact support@winningpokernetwork.com with your crypto address and the deposited amount for further assistance. Remember to use Blockchair.com to track your

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June 28, 2023

How do I check the status of a Crypto deposit or withdrawal?

Steps to Check the Status of a Crypto Deposit or Withdrawal Obtain the address: Use the crypto address from the ACR cashier or your wallet (for withdrawals). Visit Blockchair.com: Navigate to the website. Search for the address: Click on the magnifying glass and paste the crypto address. Search and select the appropriate result for the specific cryptocurrency used. Case 1: Zero transactions reflected for the inputted address This could mean either: You requested the address from ACR but never sent the funds. There may be an issue with the process, such as using the wrong address or your wallet

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June 28, 2023

How do crypto fees work?

Crypto Miner’s Fee and Deposits When depositing Crypto, be aware that there is a miner’s fee associated with the transaction. While this fee is generally quite inexpensive, it is still a necessary addition to cover the cost of processing the transaction on the blockchain. The miner’s fee is just a fraction of what you would typically pay for other payment options, such as international bank transfers. However, when sending Crypto, you need to include the miner’s fee on top of the amount you want your recipient to receive. It’s important to note that the miner’s fee may vary depending

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June 28, 2023

What are the limits for Crypto?

Minimum and Maximum Deposit Amounts for Crypto Minimum Single Deposit: $10 Maximum Single Deposit: $25,000 For your convenience, there are no restrictions on the number of deposits you can make with crypto. This allows for flexibility in managing your funds and transactions.

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June 28, 2023

How do I deposit using USDT?

Steps to Deposit Using Tether USDT Access the poker client: Launch the poker client and click the “Deposit” button. Select Tether USDT: Choose Tether USDT as your deposit method and click on it. Enter deposit details: Input the amount you want to deposit in USD, taking the minimum and maximum limits into consideration. If you have a promo code, enter it here as well. Note the network: Ensure that the Tether USDT address is for ERC-20 network transactions only. Using a different network may result in the loss of your funds. Obtain a Tether USDT address: Click “Get Address”

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June 27, 2023

How do I deposit using Litecoin?

Steps to Deposit Using Litecoin Access the poker client: Launch the poker client and click the “Deposit” button. Select Litecoin: Choose Litecoin as your deposit method and click on it. Enter deposit details: Input the amount you want to deposit in USD, taking the minimum and maximum limits into consideration. If you have a promo code, enter it here as well. Note the network: Ensure that the Litecoin address is for Litecoin network transactions only. Using a different network may result in the loss of your funds. Obtain a Litecoin address: Click “Get Address” to generate a unique, one-time-use

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June 27, 2023

How do I deposit using Ethereum?

Steps to Deposit Using Ethereum Access the poker client: Launch the poker client and click the “Deposit” button. Select Ethereum: Choose Ethereum as your deposit method and click on it. Enter deposit details: Input the amount you want to deposit in USD, taking the minimum and maximum limits into consideration. If you have a promo code, enter it here as well. Note the network: Ensure that the Ethereum address is for ERC-20 network transactions only. Using a different network may result in the loss of your funds. Obtain an Ethereum address: Click “Get Address” to generate a unique, one-time-use

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June 27, 2023