Frequently Asked Questions

Bonuses & Rewards

Why haven’t you credited my bonus?

Please take into consideration that bonuses are not upfront cash. In order to redeem your bonus, you will have to do the following: Click on My Account on the top right Click on the Rewards button Click on Bonuses

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What is Sit & Crush?

Sit & Crush is a weekly rake race that runs from Saturday at 12am ET to Friday at 11:59pm ET. Just play Sit & Go’s, Jackpot Poker Games or On Demand tourneys and you’ll automatically earn points for the leaderboard with no extra cost to participate. The prizes are cash and tourney seats. The cash payout is made by end-of-day every Monday. If you win a tournament ticket, it will be held the Sunday following the cash prize payout. As the prize pool grows, we hand out more cash and an increased number of tourney seats.

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When do I get paid my Sit & Crush winnings?

The Sit & Crush leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday. To view your standing on the leaderboard, it’s located on the top of the client on the banner for the Sit & Crush. The leaderboard will pop up in a new browser window. You can search for yourself by nickname or browse all the winners. Don’t forget to click the previous results link to see past standings. If you

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When do I get paid my winnings for The Beast?

The Beast leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday To view your standing on the leaderboard, it’s located on the top of the client on the banner for the Beast. The leaderboard will pop up in a new browser window. You can search for yourself by nickname or browse all the winners. Don’t forget to click the previous results link to see past standings. If you do not receive your

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I’d like to switch to Rakeback. How do I do that?

By default, every account is enrolled in the Elite Benefits Program. If you want to switch to Rakeback, simply send an email to support@acrpoker.eu. The process takes up to 72 hours to be completed. Once you’ve successfully switched to Rakeback, it will be reflected under Rewards in the poker client. Please note that although you can go back to the Elite Benefits Program after switching to Rakeback, this will be the last change allowed. Also, when changing programs, all points and credits earned will start from scratch. That’s why we highly recommend you redeem your points before requesting a

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Are there any bonuses available?

We usually offer reload bonuses before a tournament series or Venom Tournament. Please check our Promotions page to see what’s available right now, link here. Once you reload your account using a reload promo code, you can view and redeem it from the Rewards section at the top of the client: Click on My Account on the top right Click on Rewards button Click on Bonuses These bonuses are typically paid out in increments of $5 for every 120 Award Points you rack up playing real money poker. For example: With a 50% reload bonus, if you deposit $100

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What is your First Deposit Bonus?

We offer a First Deposit Bonus for new players. Please check our Promotions page to see the offer available right now. Once you make your first deposit (no promo code required), you can view and redeem it under My account, then click on Rewards and then click Bonuses. Just remember, these bonuses are typically paid out in increments of $1 for every 27.5 Award Points you rack up playing real money poker. You have 60 days to play the First Deposit Bonus through, and you must release it before the 60 days are over to earn your bonus.

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How many positions receive a ticket for the Sit & Crush?

The current weekly seats paid via Sit & Crush is just over 100. Just play Sit & Go’s, Jackpot Poker Games or On Demand tourneys and you’ll automatically earn points for the leaderboard with no extra cost to participate. As the prize pool grows, we hand out more cash and an increased number of tourney seats. For every $1 in the Sit & Crush prize pool, 75 cents is paid out in cash and 25 cents in tourney seats. Remember, Sit & Crush runs weekly from Saturday at 12am ET to Friday at 11:59pm ET.

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How I do earn points for the Beast and Sit & Crush?

To earn points for The Beast, just sit down and play at any cash game table. You’ll earn 1 point for every $0.02 fed to The Beast generated by you using the Weighted Contributed Rake methodology. To earn points for Sit & Crush, just buy in and play in a Sit & Go, On Demand tournament or Jackpot Poker Game. You will receive 5 points towards the leaderboard per $1 contributed to the jackpot. Both promotions come with no extra cost to the player.

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