Frequently Asked Questions

Can I create my own Avatar? 

Right now, you’re welcome to choose from the large variety of avatars available. And starting in 2021, we will be running several promotions where the winner will receive their very own avatar.  In addition, all Venom winners will be able to get their own Avatar as well.

Where do I find the hand histories?

Click on the settings wheel on the top right corner of the poker client. Click on the Hand Histories section listed on the left side menu of the pop-up box. Choose which destination folders you wish to save your Hand Histories and Tournament Summaries on your computers. Press OK to save your changes.

What are tournament bucks?

Tournament bucks are equivalent to cash in value and are generally given out as part of a promotion or as compensation if a tournament you have a ticket for gets cancelled.   Please note that tournament bucks can only be used to play in select tournaments. While they have the same value as regular dollars, they […]

What do tournament filters do?

Tournament filters can help you find exactly what you’re looking for without having to scroll through hundreds of events. To take advantage of this feature click on the Tourney tab in the lobby. You’ll notice that the arrow changes from on to off. When this tab is enabled, you’ll be able to browse current, upcoming, […]