If you have trouble downloading our software, try using a different browser such as Google Chrome. If you already use Google Chrome, please delete your cookies, clear your cache, and attempt the download again. Please use our contact form or email Customer Support if these steps don't resolve your issue.
Don't worry if you can't remember your password. It's easy to reset. Launch the poker client and click Forgot on the Log In screen. When the dialogue box appears, enter the email address that's linked to your poker account. Make sure you click on the box beside I'm not a robot. You'll need to complete the quick captcha test to prove you're human. When you're done, click submit. Next, check your email and open the message we just sent you. Then click on the link to reset your password. If you don't see our email, check your spam or junk folder. When the reset password window appears, enter your new password. Keep in mind that your password must meet our length and character requirements. Don't forget to reenter your password to confirm you typed it as intended. Finally, click submit and your password will be reset. If you don't receive our password reset email please contact us by emailing Customer Support.
To access your financial history follow these steps: Click the red 'My Account' button in the lobby. Next click on the 'Financial History' tab. Your financial history will appear in a new window. You can apply various filters to find exactly what you're looking for.
Chromebook users can access all our mobile gaming options. That means you can visit our three casinos and sportsbook or play Jackpot Poker. Our full range of tournaments and cash games are only available on Macs and PCs at this time.
While our full range of tournaments and cash games are only available on Macs and PCs at this time, you can play Blitz Poker, Jackpot Poker, and Cyclone on your mobile. Our mobile platform also features sports betting, slot machines, table games, and live dealer blackjack. To access our mobile games just visit from your smartphone or tablet. Americas Cardroom here Black Chip Poker here True Poker here Ya Poker here
We offer a number of poker games on Mobile, including Blitz Poker, Jackpot Poker and Venom Blitz Satellites (Cyclones). You can also play casino games, including Live Dealer Blackjack, and access our full sportsbook.
Unfortunately, they can’t be changed for cash or anything else. Venom tickets will remain in your account until the next Venom rolls around. Feel free to use them then.
Venom tickets expire after one year. If you want to exchange your Venom ticket with another player on the Winning Poker Network, please send an email to tickettrade@winningpokernetwork.com and have the other player do the same. The email should include each player’s table name. Please note that only Venom tickets valued at $2500+150 can be exchanged.
It’s easy to find your tournament ticket(s). In the software, click My Account in the menu bar. Then click Ticket Manager. You’ll find your available tickets right there.
To see if you won a Beast ticket, simply go to the Poker Client Click on ‘leaderboard’ under the Beast section. Tickets are credited into accounts by the end of every Monday. Find yours by going to "My Account" at the top of the client and then choose ''Ticket Manager''.
Our program makes sure every player is of legal age and also gives you the option to self-exclude for a time period from our tables, sportsbook or casino.
